Safety Tips from the CDC - COVID 19

Subject: ACL.gov/COVID-19: Info for Older Adults and People with Disabilities

At this time, CDC recommends that everyone, regardless of age or disability, take the same precautions to avoid illness. These include the following everyday preventive actions to help prevent the spread of all respiratory diseases, including colds and flu:

• Avoiding close contact with people who are sick.

• Avoiding touching your eyes, nose, and mouth.

• Staying home when you are sick.

• Covering your cough or sneeze with a tissue, then throwing the tissue in the trash.

• Cleaning and disinfecting frequently touched objects and surfaces using a regular household cleaning spray or wipe.

• Following CDC’s recommendations for using a facemask.

  • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.

  • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to  others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

• Washing your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

  • For more information, see CDC’s Handwashing website

  • For information specific to healthcare, see CDC’s Hand Hygiene in Healthcare Setting

UPDATE #2 - Coronavirus and US

The Coronavirus situation continues to grab our attention and definitely causes us all some concern. While we are praying for a quick vaccine, we feel it is also wise to plan for a possible impact here at Managed Senior Care. Our first step was for the Administrative staff, Nora and I to complete a detailed business impact analysis. We want to share with you that we feel very good that our agency could withstand a potential interruption of business with a couple of action items.

The first thing we are doing is reviewing all of our receivers’ service needs to make sure someone hasn’t had a recent change in condition that is not in the shift notes. We have some receivers that have to be seen everyday and we want to double check our lists. We also want to make sure that in the event that a backup caregiver has to visit a receiver they have all the information they need at their finger tips.

A second action plan for us involves you. We need to know if in the event of abrupt loss of staff due to quarantine or illness, which of you can be on call to temporarily take on more hours. Think of it as being on the SWAT team. This would only be to add your name to our emergency on call list. It isn’t a commitment to take on more, we just need to know who we can call if we need short-term backup coverage. Your territory care coordinator will be reaching out to you this week to share more information.

As always, please contact us immediately if you have any concern about your health or the health of your senior. Gloves, gowns and masks are available from the office, if they become necessary with your client and are not provided in their home.

Performance Review workflow

We have begun the 2019 Performance Reviews. If you were hired before July 1, 2019, you will soon receive an email with a link to the Performance Review form in Paycor. The first step in the process is for you to input your feedback on how you are doing. Once that is done you will be contacted by the office to begin the next step.

The worklfow is shown below. For now, the thing to remember is to check your email until the process is complete and find your Paycor password. If you have any trouble signing in, please call the office at 616-234-0190.

2020 Goals and Objectives

To All Employees -

The 1st quarter is well under way and we are excited to share with you our plans for the year. As we look forward to 2020, we are again reminded that we have been blessed with a unique opportunity to help the families of our communities. Did you know that in the last 5 years, we have been able to provide over 100,000 hours of care? And now in just 2020, we are planning for 40,000 hours! 

Nora and I are very aware that Managed Senior Care is only successful, because of our team members and the care that you provide. It is our goal to provide an environment where you feel valued, supported and equipped to provide the care your seniors need. 

To that end and in support of our Strategic goals, we will be focusing on utilizing Paycor HR an Learning to a greater extend this year. Paycor will improve our HR consistency and your experience with the company. 

Over the next few weeks, you will be receiving your 2019 Performance Review and setting your goals for 2020. We are committed to an open environment where performance feedback enhances your experience working with us and your ideas for improvement are heard. Together we can continue to do great things.

In addition to continuing to grow our utilization of the Paycor HR and remote learning tools, we will be offering regular in-person training opportunities at our office this year. We want to make sure you have convenient options to get the training you need to be safe and confident. Our next course is "Caring for Yourself while Caring for Others" and will be offered in-person on March 26 and through Paycor Learning. More information will follow.

As always, we encourage you to take advantage our Open Door policy and reach out to Nora or I anytime you have a concern or want to share an idea. We appreciate all that you do.