Nora and I are looking forward to seeing all of you again next week. Spending time with the amazing men and women that care for the seniors in our community is one of the great rewards of running our agency. We have a lot to talk about, so we hope you can join us either in person or via video conference. (The link was sent to you via text.)
2nd Qtr employee meeting and training - May 21. 5:30 Social time, 6:00 Training.
New Comments Feature
We are pleased to share a new functionality in the mobile app. You can now leave a message for the next caregiver on your senior’s care team and you can hear comments left for you by the prior caregiver.
Comments can be shared within both the mobile app and the back-up telephony option. As always, you are encouraged to use the mobile app for clock in / out. (The telephony is only to be used as a back-up option when cellular data doesn’t work.)
Mobile App
After a caregiver clocks-in to their shift, they will see messages left from the previous caregiver as one of the first items on the Shift Details view. After listening or reading a comment, the caregiver has the option to mark the comment as read. Once the comment is marked as read, it is no longer accessible to the caregiver.
Telephony
After you record a general comment, you can press 1 to allow the next caregiver to hear your comment. The reverse is also true, when you clock-in to the next shift via telephony you will hear that a message was left for you.
Reminder: Comments are visible to the senior, their family, social workers and office staff. Never leave coaching comments about another caregiver’s work as a general comment, those should be only shared with the office staff.