Missing a client phone number?
If you do not find a phone number for your Client under the Menu > Client, then that means the receive does not have a phone for you to reach them on. In this situation, go to the Contacts in the app and you will find their emergency contact person and their phone number.f
Time Off Balances
To request time off, simply text the office with your dates and let us know how your senior wants to adjust their schedule. Also, let us know whether you want to use your paid time off. One of the Schedulers will get back to you to confirm the changes. Separately, we are working to fix the error in your Time Off balances shown on your paystub. Time Off redeemed this calendar is not showing correctly in ADP. We will keep you advised when this is fixed.
Texting is Best
Just a quick reminder that Texting is our preferred method of communication. In order to avoid taking up Scheduler time with non urgent matters, we request you think whether you need an immediate answer or whether your request can wait for a text response. Also, we do really need to receive your confirmation when we send you a shift change, so plese take a minute to confirm that you received the message.